Dec 4, 2020

IBM improves Piaggio Group’s interoperability and efficiency

IBM
Piaggio Group
SAP
Technology
Georgia Wilson
2 min
Piaggio Group  motor cycles
Piaggio Group selected IBM to improve its interoperability and efficiency at its global manufacturing plants...

In an announcement made by IBM, the company reports that it was selected by Piaggio Group to improve its interoperability and efficiency at its global manufacturing plants. The project involved the transition of its international management applications to SAP S/4HANA.

By harnessing SAP S/4HANA the solution will help Piaggio Group to accelerate and simplify its internal processes such as effective and faster order management tools and delivering more flexibility for service requests.

The group has focused on combining its process by upgrading the common and integrated application infrastructure at its six industrial hubs around the world where it has production and commercial activities.

It is said that the upgrade to SAP S/4HANA will provide the group with a centralised view of information, allowing the analysis of management and economic data in real time, on any device and on the move. The solution is also said to provide the end user with different tools to analyse data independently and simulate alternative scenarios.-RS660

"We have laid the foundations for the rapid and constant evolution of our processes and for further future digitization of the most important business processes, in support of internal functions, collaboration with strategic partners and the sales network. This evolution will take place according to a development plan that we have designed with the aim of bringing tangible and significant benefits to the business through a constant improvement approach," commented Vittorio Boero, Chief Information Officer of the Piaggio Group. 

The project began in the first quarter of 2020, with the migration carried out by IBM during challenges associated with COVID-19. The progressive consolidation took place by the end of June.

Did you know? Over 20 years ago IBM Services successfully installed SAP R/3 for Piaggio Group, representing the first step for the group to strive towards developing cognitive enterprise.

"From the design of the first Vespa to the present day, Piaggio has always shown that it believes in the driving force of innovation and human capital to face and overcome the challenges of the market. Even during the pandemic, Piaggio continued its transformation path to become a cognitive enterprise, capable of making the best use of technology to improve efficiency and competitiveness. IBM is proud to have supported a company that is a symbol of Italian excellence in safely completing its international migration project to SAP S/4HANA at a fast pace and despite the limits imposed by the lockdown,” concluded Luigi Menzio, Services Executive Partner, IBM Italia. 

For more information on manufacturing topics - please take a look at the latest edition of Manufacturing Global.

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Jun 16, 2021

Fluent.ai x BSH: Voice Automating the Assembly Line

Fluentai
BSH
AI
Technology
2 min
Fluent.ai and BSH announce plans to bring speech-to-intent AI to the assembly line that will increase factory efficiency and improve worker ergonomics

Fluent.ai has deployed its voice recognition solutions in one of BSH’s German factories. BSH leads the market in producing connected appliances—its brands include Bosch, Siemens, Gaggenau, NEFF, and Thermador, and with this new partnership, the company intends to cut transition time in its assembly lines. 

 

According to BSH, voice automation will yield 75-100% efficiency gains—but it’s the collaboration between the two companies that stands out. ‘After considering 11 companies for this partnership, we chose Fluent.ai because of their key competitive differentiators’, explained Ion Hauer, Venture Partner at BSH Startup Kitchen.

 

What Sets Fluent.ai Apart? 

After seven years of research, the company developed a wide range of artificial intelligence (AI) software products to help original equipment manufacturers (OEM) expand their services. Three key aspects stood out to BSH, which operates across the world and in unique factory environments.  

 

  • Robust noise controls. The system can operate even in loud conditions. 
  • Low latency. The AI understands commands quickly and accurately. 
  • Multilingual support. BSH can expand the automation to any of its 50+ country operations. 

 

How Voice Automation Works

Instead of pressing buttons, BSH factory workers will now be able to speak into a headset fitted with Fluent.ai’s voice recognition technology. After uttering a WakeWord, workers can use a command to start assembly line movement. As the technology is hands-free, workers benefit from less physical strain, which will both reduce employee fatigue and boost line production. 

 

‘Implementing Fluent’s technology has already improved efficiencies within our factory, with initial implementation of the solution cutting down the transition time from four seconds to one and a half”, said Markus Maier, Project Lead at the BSH factory. ‘In the long run, the production time savings will be invaluable’. 

 

Future Global Adoption 

In the coming years, BSH and Fluent.ai will continue to push for artificial intelligence on factory lines, pursuing efficiency, ergonomics, and a healthy work environment. ‘We started with Fluent.ai on one factory assembly line, moved to three, and [are now] considering rolling the technology out worldwide’, said Maier. 

 

Said Probal Lala, Fluent.ai’s CEO: ‘We are thrilled to be working with BSH, a company at the forefront of innovation. Seeing your solution out in the real world is incredibly rewarding, and we look forward to continuing and growing our collaboration’. 

 

 

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