Oct 28, 2020

Honeywell: Warehouse Automation Advancements Creating Jobs

Smart Manufacturing
Digital Adoption
Technological Transformation
Industrial IoT
Oliver Freeman
4 min
New jobs for existing employees through digital transformation.
A Honeywell study recently revealed that new warehouse automation technologies would create new jobs rather than reducing them...

Industrial ‘Internet of Things’, artificial intelligence (AI), and robotic process automation (RPA) ─ what do these three concepts all have in common? They’re coming to a factory near you! Well, unless they’ve already been implemented. 

In an age of true technological transformation, it was inevitable that every industry would eventually find itself under the thumb of a new advancement in one way or another, at some point. At first, the idea was dreaded by many, but now it’s mostly hailed as “the best next thing”. Fortunately, those combined technological enhancements have now reached the mainstream manufacturing industry and are revolutionising traditional systems in ways that you’d only expect in a Star Trek episode, four decades ago. 

Automation is the Name of the Game

It’s a tedious process to make products by hand, after all. Especially when you consider the extreme levels of demand that consumers now place on providers of goods and services. The implementation of automation-powered machines changes the game and removes this strain from human resources within factories and manufacturing plants ─ but, at what cost? Historically, many industry-leaders and workers in the industry dreaded the concept of ‘machines’ because they’d result in a loss of jobs for the working-class people that make up the bulk of the workforce in every nation. 

Fortunately, Honeywell has released a study that found the reality to be contrary to the historical assumption. The company revealed that investment in automation is absolutely crucial to remain competitive in an oversaturated global marketplace, but there will be an even stronger need for human capital in the workplace. It seems to be the case that traditional roles might be lost to humans, but they’ll be allocated and retrained elsewhere. 

New Roles Across the Board

Most of the companies that responded to the 2020 Honeywell Intelligrated Automation Investment Study indicated that automation in their supply chains could lead to opportunities for new jobs within the workplace. In fact, two-thirds of the respondents see opportunities for “new and different jobs in customer service, distribution centres, and warehouses.” 

“E-commerce and e-retail fulfilment growth are pushing traditional warehouses and distribution centres to their limits, and automation is critical to any operation that wants to remain competitive,” said Christine Feuell, Chief Marketing Officer of Honeywell Intelligrated. “These automation and robotics advancements are shifting the workforce away from physically demanding, strenuous and monotonous tasks to more skilled tasks.”

Maintaining Success in Unknown Waters

Honeywell’s study revealed that eight in ten companies see the highest potential for new jobs in in-house maintenance roles; 42 per cent of the respondents mentioned the frequency of maintenance as one of the biggest areas of concern in their company’s further investment in automation. Unsurprisingly, I suppose ─ as we move into an era of relatively unknown new gadgets and gizmos, manufacturers need to be prepared with risk mitigation strategies that alleviate any potential disasters with their plants. 

As infrastructures within warehouses and fulfilment centres become more automated and demand for products soars, Feuell claims that maintenance technicians will play a crucial role in helping limit downtime. With the increased implementation and use of technology across warehouse spaces, manufacturers will be able to leverage data-driven insights from the interconnected architecture of IIoT-enhanced machinery and sensors, through sophisticated solutions to perform preventative maintenance ‘on-the-go’ to maximise uptime. 

“The 2020 Honeywell Intelligrated Automation Investment Study was conducted April 21 to May 7, 2020, in collaboration with KRC Research, an independent third-party research firm not affiliated with Honeywell or its business groups. The 434 U.S.-based professionals polled work full-time in senior roles for companies that directly manage warehouses, distribution centres or fulfilment centres; have insight into the operations of those facilities; are familiar with automation, and make or influence purchase decisions for their company.

Honeywell Safety and Productivity Solutions (SPS) provides products, software and connected solutions that improve productivity, workplace safety and asset performance for our customers across the globe. We deliver on this promise through industry-leading mobile devices, software, cloud technology and automation solutions, the broadest range of personal protective equipment and gas detection technology, and custom-engineered sensors, switches and controls.”

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Jun 16, 2021

Fluent.ai x BSH: Voice Automating the Assembly Line

2 min
Fluent.ai and BSH announce plans to bring speech-to-intent AI to the assembly line that will increase factory efficiency and improve worker ergonomics

Fluent.ai has deployed its voice recognition solutions in one of BSH’s German factories. BSH leads the market in producing connected appliances—its brands include Bosch, Siemens, Gaggenau, NEFF, and Thermador, and with this new partnership, the company intends to cut transition time in its assembly lines. 


According to BSH, voice automation will yield 75-100% efficiency gains—but it’s the collaboration between the two companies that stands out. ‘After considering 11 companies for this partnership, we chose Fluent.ai because of their key competitive differentiators’, explained Ion Hauer, Venture Partner at BSH Startup Kitchen.


What Sets Fluent.ai Apart? 

After seven years of research, the company developed a wide range of artificial intelligence (AI) software products to help original equipment manufacturers (OEM) expand their services. Three key aspects stood out to BSH, which operates across the world and in unique factory environments.  


  • Robust noise controls. The system can operate even in loud conditions. 
  • Low latency. The AI understands commands quickly and accurately. 
  • Multilingual support. BSH can expand the automation to any of its 50+ country operations. 


How Voice Automation Works

Instead of pressing buttons, BSH factory workers will now be able to speak into a headset fitted with Fluent.ai’s voice recognition technology. After uttering a WakeWord, workers can use a command to start assembly line movement. As the technology is hands-free, workers benefit from less physical strain, which will both reduce employee fatigue and boost line production. 


‘Implementing Fluent’s technology has already improved efficiencies within our factory, with initial implementation of the solution cutting down the transition time from four seconds to one and a half”, said Markus Maier, Project Lead at the BSH factory. ‘In the long run, the production time savings will be invaluable’. 


Future Global Adoption 

In the coming years, BSH and Fluent.ai will continue to push for artificial intelligence on factory lines, pursuing efficiency, ergonomics, and a healthy work environment. ‘We started with Fluent.ai on one factory assembly line, moved to three, and [are now] considering rolling the technology out worldwide’, said Maier. 


Said Probal Lala, Fluent.ai’s CEO: ‘We are thrilled to be working with BSH, a company at the forefront of innovation. Seeing your solution out in the real world is incredibly rewarding, and we look forward to continuing and growing our collaboration’. 



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