May 16, 2020

COVID-19: is manufacturing prepared for home working

Health and safety
Georgia Wilson
3 min
A recent study conducted by Leesman, reveals that the UK manufacturing and industrial engineering industry is not prepared for working from home.

Surve...

A recent study conducted by Leesman, reveals that the UK manufacturing and industrial engineering industry is not prepared for working from home.

Surveying over 700,000 employees worldwide, 52,240 of those were from the manufacturing and industrial engineering sector. The survey highlighted that 53% of those within the industry have no home working experience. 

As the Coronavirus maintains its pandemic status by the World Health Organisation, key players around the world are advising their employees to work from home to attempt to curb the outbreak and protect their workforce. With the UK currently advised to work from home if they can and to definitely stay at home if you are sick, Leesman stresses that with large scale remote working the manufacturing and industrial engineering sectors must prepare itself for a reduction in productivity and innovation. 

Across the industry, those that do work from home, 90% typically do so for just one day a week or less, with 0.5% working from home more than four days a week, and 35% of sporadic home workers lacking a dedicated room to work from.

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The main risks for the manufacturing and industrial engineering industry indicated by Leesman as a result from working from home, include:

  • A reduced sense of community (-21.1%)

  • A reduction in social interactions (-20.4%)

  • A reduction in the transfer of knowledge (-25.8%)

  • A reduction in shared learning (-11.0%)

“Home working will undoubtedly prove pivotal in limiting the impact of the coronavirus crisis. But the data suggests that many employers and employees across the manufacturing and engineering space will be out of their depth should British businesses be forced into lockdown. Our advice is for organisations to quickly quantify where their main obstacles will be and seek support.” commented Tim Oldman, CEO at Leesman. 

“We know how and why corporate offices impact employee sentiment but have significantly less understanding of even the short-term impact of dispersing teams to environments designed for living, not working. Industries must brace themselves, but the manufacturing and engineering space must remain one of the most cautious,” added Oldman.

In light of the current actions businesses are having to take in response to the current pandemic, Leesman is mobilising its research tools to enable employers within the private and public sector to support newly remote workers.

Leesman’s index rating covering over 90 indicators in relation to physical, virtual and social workplace infrastructure, highlights how other employees are supported, monitoring key economic indicators including, personal and collective productivity, knowledge transfer and pride. 

About Leesman

Established in 1992, Leesman began its operations in order to examine consistently and in depth the affect workplaces have on employees and organisational performance. Leesman prides itself on its intellectual curiosity and determination to challenge common thinking, leading the organisation to where it is today, “the owners of the largest independent database of workplace effectiveness data in the world.” 

The team at Leesman have one purpose: “to exceed expectations in everything they do, whether that’s working for a client, a supplier, or each other. We’re here to turn your data into valuable insights so that you can make informed, evidence-based choices when it comes to developing your workplace strategies.”

For more information on manufacturing topics - please take a look at the latest edition of Manufacturing Global.

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Jun 16, 2021

Fluent.ai x BSH: Voice Automating the Assembly Line

Fluentai
BSH
AI
Technology
2 min
Fluent.ai and BSH announce plans to bring speech-to-intent AI to the assembly line that will increase factory efficiency and improve worker ergonomics

Fluent.ai has deployed its voice recognition solutions in one of BSH’s German factories. BSH leads the market in producing connected appliances—its brands include Bosch, Siemens, Gaggenau, NEFF, and Thermador, and with this new partnership, the company intends to cut transition time in its assembly lines. 

 

According to BSH, voice automation will yield 75-100% efficiency gains—but it’s the collaboration between the two companies that stands out. ‘After considering 11 companies for this partnership, we chose Fluent.ai because of their key competitive differentiators’, explained Ion Hauer, Venture Partner at BSH Startup Kitchen.

 

What Sets Fluent.ai Apart? 

After seven years of research, the company developed a wide range of artificial intelligence (AI) software products to help original equipment manufacturers (OEM) expand their services. Three key aspects stood out to BSH, which operates across the world and in unique factory environments.  

 

  • Robust noise controls. The system can operate even in loud conditions. 
  • Low latency. The AI understands commands quickly and accurately. 
  • Multilingual support. BSH can expand the automation to any of its 50+ country operations. 

 

How Voice Automation Works

Instead of pressing buttons, BSH factory workers will now be able to speak into a headset fitted with Fluent.ai’s voice recognition technology. After uttering a WakeWord, workers can use a command to start assembly line movement. As the technology is hands-free, workers benefit from less physical strain, which will both reduce employee fatigue and boost line production. 

 

‘Implementing Fluent’s technology has already improved efficiencies within our factory, with initial implementation of the solution cutting down the transition time from four seconds to one and a half”, said Markus Maier, Project Lead at the BSH factory. ‘In the long run, the production time savings will be invaluable’. 

 

Future Global Adoption 

In the coming years, BSH and Fluent.ai will continue to push for artificial intelligence on factory lines, pursuing efficiency, ergonomics, and a healthy work environment. ‘We started with Fluent.ai on one factory assembly line, moved to three, and [are now] considering rolling the technology out worldwide’, said Maier. 

 

Said Probal Lala, Fluent.ai’s CEO: ‘We are thrilled to be working with BSH, a company at the forefront of innovation. Seeing your solution out in the real world is incredibly rewarding, and we look forward to continuing and growing our collaboration’. 

 

 

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